Incident Reporting Information System (IRIS)

Incident Reporting Information System (IRIS): The IRIS process is typically used in industries like Oil & Gas, manufacturing, or construction for reporting, tracking, and investigating incidents, including near-misses, accidents, and unsafe conditions. These systems are crucial for improving safety by analyzing incidents, identifying root causes, and implementing corrective actions to prevent future occurrences. Here's a general overview of the IRIS process:

  1. Incident Reporting:

    Immediate Notification: Employees are encouraged to report any incidents, unsafe conditions, or near-misses as soon as they occur. This can be done through various methods such as digital platforms, phone hotlines, or in-person reports.

    Initial Details: The report typically includes basic information such as the date, time, location, persons involved, and a brief description of what happened.

  2. Incident Classification:

    Severity Assessment: The reported incident is classified based on its severity—ranging from minor incidents to major accidents. This helps prioritize the investigation process.


    Risk Evaluation: The potential risks associated with the incident are evaluated, and this may trigger immediate corrective actions to mitigate hazards.

  3. Investigation:

    Root Cause Analysis: A detailed investigation is conducted to determine the root causes of the incident. Techniques like the 5 Whys, Fishbone Diagram, or Fault Tree Analysis may be used.

    Evidence Collection: Gathering evidence, including witness statements, photographs, video footage, and equipment data, to support the investigation.

    Interviews: Interviews with witnesses or involved personnel to gain a deeper understanding of the incident.

  4. Corrective Action:

    Action Plan: Based on the findings, corrective actions are developed to address the root causes and prevent recurrence. This could involve process changes, additional training, equipment modifications, or policy updates.


    Implementation: The corrective actions are implemented within a specified timeframe. The responsible parties are usually assigned to ensure completion.

  5. Documentation and Reporting:

    Incident Report: A formal report is generated, summarizing the incident, investigation findings, and corrective actions. This report may be shared with relevant stakeholders and regulatory bodies.


    Data Logging: The incident details are logged into the IRIS for future reference and trend analysis.

  6. Review and Continuous Improvement:

    Follow-up: Follow-up activities are conducted to ensure that the corrective actions have been effective.
    Trend Analysis: Data from multiple incidents are analyzed to identify recurring issues or patterns that require attention.
    Feedback Loop: Lessons learned are shared across the organization to improve overall safety practices.